Training Improves Efficiency

| May 20, 2015

Efficiency in the public sector can improve if government departments consistently train employees, Minister for Presidential Affairs and Public Administration, Mr Eric Molale, has said.

Mr Molale urged departments to use training services offered by Botswana Public Service College (BPSC) to give employees more training.

Officially opening the first BPSC Pitso in Gaborone on Tuesday morning (May 19), Mr Molale said the college was established because government had realised that training of employees was an integral part to achieving efficiency within the public service.

“Training of employees is necessary because public service is at the centre of national development. Public service provides spadework for delivery of government mandate therefore it should be well equipped,” Minister Molale said.

The minister said government wanted to build an efficient and neutral public service. “We should be constantly asking ourselves whether our standards are high or low. Botswana Public Service College and the stakeholders should work together to streamline courses that are appropriate to helping train the public service and making them efficient,” he said.

Ms Ruth Maphorisa, the director of Department of Public Service Management (DPSM) outlined the pitso objective as giving and getting feedback on programmes offered by the college and sharing ideas with stakeholders.

“Five years after the launch of the college, we thought it proper to invite you to this pitso, basically to afford you the opportunity to give us feedback on our programmes. Our products are designed with our customers in our mind, hence the need to pause and say, are we still relevant?” she said.

She said the college had established strategic partnerships with reputable institutions of leadership and organizational development, such as RIPA International and Civil Service College in Singapore.

However, she said the challenges the college faced included the fact that learning and development practices in the public service were generally not planned for.

“Officers are often brought for training programmes in the college that are not necessarily aligned to organisational strategy nor the officers’ performance gaps,” she said.

Making a presentation on how training and development impacts service delivery, BPSC principal researcher, Dr Thatayamodimo Rammapudi said a study on 2013 midterm review of the National Development Plan 10 showed that service delivery was not at satisfactory level.

He said the issue of performance management must be dealt with. Furthermore, he said there was a challenge of policy implementation that included project management.

The executive director of BPSC, Mr Ikwatlhaeng Bagopi said a robust induction system for public servants was required for improved service delivery.

Source : BOPA

Source : Botswana Daily News

Category: General

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